Manage your customers
Find, filter, and manage all your customers from the PayFacile dashboard: search, status filters, detailed customer profile, and group actions.
4 min readUpdated Mar 26, 2026
Customer statuses reference
All PayFacile customer and payment method statuses: meaning, automatic triggers, and complete lifecycle.
4 min readUpdated Mar 26, 2026
Customer portal (buyer side)
The customer portal lets your buyers view their orders, download invoices, update their payment method, and manage their subscription.
3 min readUpdated Mar 26, 2026
Refunds and disputes
How to refund a customer via Stripe, handle disputes and chargebacks, and understand the impact on orders and subscriptions.
4 min readUpdated Mar 26, 2026
Export your customers
Export your customer list as CSV from PayFacile: included columns, use cases, and step-by-step procedure.
2 min readUpdated Mar 26, 2026
Invite customers
Create a customer manually and send them an email invitation to access the PayFacile customer portal.
3 min readUpdated Mar 26, 2026