Actions reference

In a PayFacile workflow, every step after the trigger is an action. You have three types of actions that you can combine freely:

• Send an email — sends a custom email to the relevant customer.
• Send a webhook — sends an HTTP request to an external URL.
• Wait (delay) — pauses the sequence for a defined duration.

This action sends a custom email to the customer linked to the trigger event. You write the subject and content directly in the builder.

The email is sent from the address configured in your settings (Settings → Emails). The customer receives it in their inbox like any transactional email.

You can chain multiple emails in the same workflow by inserting wait actions between them.

This action sends an HTTP POST request to the URL of your choice. The request body contains the order and customer data in JSON format.

Webhooks let you connect PayFacile to any external tool: n8n, Zapier, Make, your own server, a CRM, a project management tool, etc.

Enter the webhook URL in the provided field. PayFacile automatically sends contextual data (order ID, customer name, product, amount).

This action pauses the workflow for a duration you define. You choose the number and unit: minutes, hours, or days.

Delays are useful for spacing out emails in a sequence. For example: send a welcome email immediately, wait 3 days, then send usage tips.

During the wait, the workflow remains in progress. The next action runs automatically when the delay ends.

Actions execute sequentially. Add as many steps as needed: email, wait, email, webhook, wait, email, etc. There is no limit on the number of actions per workflow.

Each action waits for the previous one to complete before executing. If a 2-day wait action is followed by an email, the email is sent exactly 2 days after the preceding action.