Workflow examples
Three practical PayFacile workflow examples: welcome sequence, failed payment recovery, and webhook to n8n. Copy and adapt them to your business.
Example 1: Welcome sequence
Goal: welcome a new customer with two emails spaced apart.
- Trigger: New order
- Action 1: Send an email — subject: "Welcome to [Your brand]!" Content: thank you, reminder of what they purchased, product access link.
- Action 2: Wait — 3 days
- Action 3: Send an email — subject: "3 tips to get started." Content: tips, link to your documentation, invitation to ask questions.
This workflow creates a professional onboarding experience with no manual effort. Adapt the timing and content to your offer.
Example 2: Failed payment recovery
Goal: recover failed payments by automatically following up with the customer.
- Trigger: Payment failed
- Action 1: Wait — 1 day
- Action 2: Send an email — subject: "A problem with your payment." Content: explain that the payment did not go through, ask them to update their payment method, provide a link to the customer portal.
By waiting one day before sending the reminder, you avoid contacting the customer minutes after the failure (some attempts are automatically retried by Stripe).
You can extend the sequence: wait 3 more days, then send a more urgent second reminder.
Example 3: Webhook to n8n
Goal: send data from every new order to n8n to feed a dashboard, CRM, or management tool.
- Trigger: New order
- Action 1: Send a webhook — URL: paste your n8n webhook URL (created in an n8n workflow with a "Webhook" node).
n8n receives a JSON object containing the order and customer information. You can then process this data in n8n: add the customer to a Google Sheet, create a task in Notion, send a Slack message, etc.
The same principle works with Zapier, Make, or any tool that accepts HTTP webhooks.
