Referral program

The referral program lets your existing customers recommend your store to their network. Each customer gets a unique link they can share. When a new customer signs up or purchases through that link, both parties can receive a reward.

It is a powerful growth lever: your satisfied customers become your ambassadors.

From your dashboard, click Referral in the sidebar. You will access the configuration page and the tracking of ongoing referrals.

The referral journey has four steps:

1. Your existing customer gets their unique referral link from their customer portal.
2. They share this link with their network (email, social media, word of mouth).
3. The new customer clicks the link and makes a purchase on your store.
4. Both the referrer and the referred customer receive the configured reward.

From the referral page, you can configure:

• The reward type (discount on next order, credited amount, etc.).
• Eligibility conditions (minimum purchase amount, first purchase only).
• The custom message shown to the referrer and the referred customer.

The referral page shows the list of referrals: who referred whom, the date, the status (pending, validated, reward sent). You maintain full visibility over your program’s performance.