Record manual payments

Record a payment received by bank transfer, check, or cash in PayFacile. The invoice is generated automatically.

Keep a complete history, even offline

Received a bank transfer, a check, or cash? Record it in PayFacile to keep a complete history and generate the invoice.

Manual payment recording logs a payment received outside of Stripe or GoCardless. PayFacile does not charge the customer—it’s purely an accounting record.

Step 1: Find the order

Go to Orders and select the relevant order. The order must exist in PayFacile before recording the payment. If it doesn’t exist yet, create it first.

Step 2: Register the external payment

In the order details, click Register external payment. Select the payment method:

  • Bank transfer
  • Check
  • Cash

Confirm the registration. The order status changes to paid and the payment appears in your Payments history with the corresponding method.

Expected result

Recording triggers automatic invoice generation, just like any other payment. The invoice shows the payment method used (bank transfer, check, or cash). You can find and download it from the order details or from the Payments section.

Important: recording a manual payment does not charge the customer. Make sure you have actually received the funds before recording.

FAQ

Is the customer charged when I record a manual payment?
No. Recording a manual payment is a declaration in PayFacile. No transaction is triggered. Make sure you have received the funds before recording.
Is an invoice generated for manual payments?
Yes. Recording the payment automatically triggers invoice creation. It shows the payment method and can be downloaded from the order details.
Can I edit a manual payment after recording?
A recorded payment cannot be directly modified. If an error was made, contact PayFacile support to adjust the order.
Do PayFacile fees apply to manual payments?
Manual payments do not go through Stripe or GoCardless. No gateway fees apply. PayFacile transaction fees depend on your plan and the order configuration.
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